FAQ
Helpful answers before customers contact the team.
Clear information about currencies, transfers, timing, documents and exchange rates.
We support major currencies including USD, EUR, GBP, NGN, XAF, XOF, UGX and other currencies depending on availability and corridor.
Yes. Cross-border transfers are available for supported countries and payment destinations.
Yes. Account-to-account transfers are available for supported destinations.
Cash pickup is available in selected locations, subject to availability and applicable requirements.
Processing times depend on destination, payment method, currency, banking network, compliance checks and other factors.
Yes. We provide FX and cross-border payment support for businesses, including supplier and corporate payments.
Requirements depend on transaction type, customer type, destination and applicable regulations.
Displayed rates are indicative and may change until the transaction is confirmed.